What You Might Learn From An Exit Interview

Want to hear unfiltered feedback about your company? Try using an Exit Interview. This exit survey focuses on the exit4issues that come into play when an employee decides to leave a company. The survey will help employers understand the factors that are involved. It focuses on issues dealing with the manager, job, and overall satisfaction.

Name:

Hire Date:

Resignation Date:

Department:

Manager:

Briefly indicate what factors first caused you to consider leaving the company: Briefly indicate what factors triggered your leaving the company at this time: What is your overall opinion of the company?

Please rate the following using this scale: 1 – excellent 2 – good 3 – fair 4 – poor

[___] Benefits

[___] Pay

[___] Recruiting Process

[___] Orientation Process

[___] Initial Training

[___] Interest in Employees

[___] Growth Opportunities

[___] Ongoing Training

[___] Physical Working Conditions

[___] Keeping Employees Informed

[___] Treating Employees Fairly

[___] Upholding Company Values

[___] Morale Overall

[___] Open-Door Policy

[___] Morale in Your Area

[___] Performance Review Process

[___] Helpfulness/Knowledge of Human Resources

[___] Medical/Health Benefits

[___] Other Benefits

[___] Cooperation among All Employees and Management

[___] Equipment/Resources to Do Job Properly

[___] Recognition for Job Well Done

[___] Incentive/Bonus Program

[___] Communication of Internal Opportunities

[___] Company’s Concern with Quality and Excellence

[___] Overall Company Image

Please comment on any 1 or 2 scores in the space below:

Please rate your manager using this scale: 1 – always 2 – usually 3 – seldom 4 – never

[___] Resolved complaints and concerns promptly.

[___] Listened to suggestions.

[___] Encouraged cooperation.

[___] Treated you fairly.

[___] Provided leadership.

[___] Clearly communicated expectations.

[___] Was honest.

[___] Gave performance feedback.

[___] Coached, trained, and developed you.

[___] Recognized accomplishments.

[___] Provided appropriate and challenging assignments.

[___] Built teamwork.

Please comment on any 1 or 2 scores in the space below:

Do you have another job? If so, how does it compare with your last job here?

What did you like most about your last job?

What did you like least about your last job?

What could have been done to encourage you not to leave?

Was this made known to your manager?

Why did you originally join the company?

What did you like most about the company?

What did you like least about the company?

Would you be open to the idea of returning to our company?

Why/Why not?

Do you have any objection to our sharing your responses with management?

Do you think the company lives up to its values? __Yes __No

If no, which values did we not live up to, and how can we change for the better?

What other suggestions do you have that will help the company improve?

What suggestions do you have that will help the company keep good people?

Any other comments you would like to add at this time:

Michael Shapiro – Dynamic Management Solutions, Inc.

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