Virtual Business: Affordable Video Chats

If your business is anything like most of ours, you have clients across the country, and the rising cost of travel is forcing us to keep face-to-face meetings at a minimum. We here at Small Business Daily are big fans of Skype.  In fact most of our business, even overseas, is conducted via video conferencing … Continue reading

$30 Million Small Business Lending Boost

Senate Votes to Include $30 Billion Lending Fund in Small Business Aid Package The controversial amendment is now part of a bill that could go before the Senate next week. By Courtney Rubin |  Jul 23, 2010 Small business lending may get a boost thanks to a controversial $30 billion fund for community banks. The Senate … Continue reading

How to Buy Technology: 3 Tips for SMBs

Thanks to one of  my Twitter friends, I came across a great article written by Nick Saalfeld of the True Business blog titled “How to buy technology”.  Nick is both a journalist and a small business owner and manages to succinctly summarise in one article what I, and many of my colleagues, have been advising to small and medium … Continue reading

More Tech Tips: Manage Cash Flow in Your Small Business

You know, sometimes I used to kick myself when at a function and someone would invariably ask “So, what do you do?”, and automatically I launched in to terms like infrastructure management, managed services, virtualisation, IT procurement…ho hum….are you bored yet?  Probably. People aren’t really interested about what business I’m in, they genuinely want to know … Continue reading

How to Know You Need a Better Way to Manage Customer Information

In my last post I discussed ways that small businesses can utilise technology solutions to enhance their customer experience.  One of those enhancements was around storing and tracking your customer information.  I see lots of small businesses using Excel spreadsheets or their basic accounting system, like MYOB or Quickbooks, as the main database for customer information.  … Continue reading

Be Insightful to Grow Your Small Business.

A few years ago I was conversing with someone older and wiser than I.  We were discussing some issues with the technology industry in general when, in response to one of my comments, this senior executive said to me “actually, that’s a great point – it’s very insightful”. Immediately I knew what she meant because … Continue reading

Growing the Family Business – Outsiders or Intergenerational?

When a small family business finds itself in growth mode, or at least with aspirations of growth, a common mistake is often made that hinders any growth altogether:  the mistake of automatically placing someone in the family lineage in charge of driving the company forward.  It might be the up-and-coming prodigal son who’s been earmarked … Continue reading

How to Work With Friends and Family

OK – you’ve seen this before. You hired a friend because she needed a job and you had a position open. You reasoned that the personal relationship would make it easier because the trust was there and you’ve always liked her. Two months later, it’s a very different picture. Down the street, it’s a similar … Continue reading

Who Really Owns Your Domain Name?

Do you own the domain name for your company? To answer this question, rephrase it to this…..Are you, the owner of your company, the administrative contact for your domain name? If not, you really don’t own your domain name, the person who is the adminstrative contact owns the domain name. That can be a very … Continue reading

The Fundamental Attribution Error

We aren’t all that good at accurately attributing causality. When someone behaves badly we jump to unflattering conclusions. The chief error we make is a simple one: We assume that people do what they do because of personality factors or flawed character. Why did that woman steal from a co-worker? Because she’s dishonest.   Human … Continue reading